Office: 800-473-5655
Telephone Prices
Telephone Project Audits
We provide our telephone project audits to give your company the telephone inventory necessary to capture items and services where refunds and recoveries don't apply.
Pricing: We provide this service on a contingency basis. We invoice your department a percentage of the monthly savings and recovery as our fee. In most of the cases clients realize their savings, refunds and recoveries before we invoice.
Telephone Audit Recovery
We use our expertise to correct inaccurate invoices, identify inadvertent overpayments and recover credits and refunds from service providers where documented overpayment has occurred. Duplicate payments, unclaimed telephone exemptions, pricing errors, erroneous payments (invoices paid to incorrect provider), overlooked rebates and contract discounts, unclaimed recovery of refunds, overpayment of various taxes, and other surcharges.
Pricing: Based on a percentage of the actual refunds and recoveries
Monthly Telephone Expense Management: Detailed review and analysis of your telephone bills every month which provides savings, refunds, and recoveries reflecting on your bottom line almost immediately.
Pricing: Contact our office for prices
Telephone Services Order Processing: We work as an extension of your telephone department giving them support by managing your telephone services. We can place orders on your behalf and carry out all activities including Moves, Adds, and Changes (MACs). This releases your valuable resources allowing them to concentrate on their core activities.
Pricing: Contact our office for prices
Telephone Analytics and Reporting Services: We provide detailed analytical reports for senior management and process owners. These reports are generated on a weekly, monthly or on an as needed basis,including validation of telephone bills, authorizing bills for payment, providing accrual reports, traffic analysis, usage patterns, cellular bill plan changes, data circuit analysis, frame relay, and internet broadband usages and utilization analysis. These detailed reports have saved our clients millions.
Pricing: Contact our office for prices
Telephone Help Desk: We provide single source comprehensive help desk services. We issue, document, and monitor all requests for wired and wireless maintenance issues. We escalate maintenance tickets to ensure faster trouble isolation with each provider. Our support team follows each order through completion and resolution.
Pricing: Per order pricing.
Pro-active Expense Management: - We audit and manage total inventory of all telephone services, update and maintain telephone inventory database. We analyze and review all telecommunication billings. We investigate and uncover telephone billing errors and provide dispute mediation and resolution. Our help desk provides telephone moves, adds and changes and other order provisioning as needed.For better telephone management we provide detailed telephone reports and analytics on services, usages, payment authorizations, accrual reports, etc.
Pricing: Based on Scope of Work. Contact our office for prices
Telephone Training: We conduct hands-on workshops for telephone professionals in your office or in a centralized location. Three and five day workshops are separated into phases (Phase 1, Phase 2, and Phase 3). Our professional workshops are structured based on students knowledge to increase their understanding of telephone terms, services, tariff, auditing, bill reconciliation, and analysis. We provide additional workshops to increase proficiency in order placement, contract review, and telephone management.
Pricing: Standard training is defined based on the number of students and number of phases chosen. Tailored training will be based on curriculum requirements. Training Prices
Telephone Bill Payment: We provide bill payment services to reduce your expenses with faster bill payment to removing late fees, standardize your supplier billing inputs, verify bill coding, and reduce the margin of telephone billing errors.
Pricing: Contact our office for prices
Telephone Bill Processing: We can provide bill coding, invoice processing, and reporting with detailed reports to help your company reduce, manage and control telephone bill expenses.
Pricing: Contact our office for prices
Contact: 1-800-473-5655
